An hour of downtime costs more than a year of support

People price support as a monthly line and downtime as bad luck. The lunch service that cannot take cards, or the morning a firm cannot open the file, does not feel like luck while it is happening.

Managed support is the cheaper of the two when the estate is written down and someone is already watching the things that fail quietly. The clock on the plan is how fast a critical fault is answered. It is not a promise that nothing will ever stop.

The health check is how that starts if we do not know you yet. We would rather see the backup, the line and the leavers before we name a time.